Last year the van broke down first time ever(duff points as it turned out) my insurance policy includes free breakdown cover also, fine but when I called them from the hard shoulder I go the impression it was 1 bloke on call phoning from his bedroom then calling someone to pick the van up? I waited an hour and someone turned up. At the time I thought it was the fuel pump so I asked for a lowloader. The guy was only told to tow me off the motorway and to the nearest services carpark! What use is that? As luck would have it my work was only another mile away so he agreed to tow me there instead. Anyway these policies included with free breakdown are bascially rubbish. You are only allowed to breakdown 4 times a year and well I thought the service was rubbish. I have used Autoaid for years and in the end called them out. They were quick proffessional and the guy sussed it was the points very quickly. In the past I had them tow my car to where I wanted not some backwater that suits them. http://www.autoaidbreakdown.co.uk/ They are the sort that of breakdown cover where you pay first and claim back but I got my money back after a week (pay the breakdown guy via credit card) only costs me £38, full cover the AA or RAC do, and its me that is covered not the car. Camper vans are included in the cover many wont touch them.