Been in tears last 2 days. Sent my van for a cheap spray job and it's come back damaged.

Discussion in 'General Discussion' started by janerodger, Jan 13, 2019.

  1. Tried to upload some but message says they are too big.

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  2. I'm insured with HIC but because I wasn't the last person to drive the van they said I cannot claim through my own insurance.

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    Moons likes this.
  3. If you want you can email them to me and I’ll put them up for you.
    Dub and Dubber, Moons, Lasty and 6 others like this.
  4. I have sent them to you. Thanks.

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  5. Baysearcher

    Baysearcher [secret moderator]

    That sounds like bo**ocks.
    Check your policy.
    Moons, Bulletooth and snotty like this.
  6. Sorry mods I put the company name on here and don't know how to delete it.

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  7. WHAT? That is awful. Vans are not covered by our insurance when they are in the hands of a recovery company or garage?
  8. go to your post and click edit.
  9. Agreed!!
    janerodger likes this.
  10. Your insurers have said you cannot make a claim with them, which does sound fishy, you should ask them for their reasons for refusal and challenge them if you feel their reasons are wrong. I still feel the best way forward is to be business like and speak to the body shop and explain why you are not satisfied with their paint job. Did you have a written agreement? Identify and list and take photos of the vehicle damage and speak to the tow truck company about it. Be firm, state your disappointment, but don't argue with the two firms. Record what they have said to you. If they upset you, tell them they are upsetting you and walk away.

    Maybe at some stage you would need to get the parts/repairs to the van, costed, so you know the value of the damage, in the event you make a future claim.
    Bulletooth likes this.
  11. If body shop painted over the dent I’d want to go elsewhere...
    Baysearcher likes this.
  12. christ that is bad looking AT THAT i would say transport company put chains or winch around exhaust to hold it on .that damge is mental , theres cheap and theres a joke my moneys on joke
    VW-Pete, Moons, Lasty and 1 other person like this.
  13. Baysearcher

    Baysearcher [secret moderator]

    What exactly was the agreement with the “painter”?
    That looks like a sh1te job. Is that a whole load of runs in the paint?
    Was the roof painted with a yard brush?
    snotty, Lord Congi and Lasty like this.
  14. Merlin Cat

    Merlin Cat Moderator

    I’ve edited their name out for you.
    Moons and shielsy like this.
  15. I cant imagine what they have done to shear the type 4 heat exchangers apart like that.
  16. davidoft

    davidoft Sponsor

    If it was £500 then painting over it would be acceptable
    Fruitcake likes this.
  17. It looks like when they said a quick blow over that is exactly what they meant, dirt, holes, dents. Cowboys of the first degree. I guess they recommended the transport company ? Same crap ??
  18. Looks to me like the paint has reacted badly and the fact he clearly painted it with his eyes closed while using a cuprinol pump spray.

    From a 100 yards away
    scrooge95 and Dubs like this.

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