Saturday am to sunday pm (Times may vary) and the server not backing up when requested is one of the reasons for the down time.
I guess there will be a few emerging blinking and unkempt from a spare room in suburbia to a shocked family who thought they'd left!
Bloody vw forums. Always being shut down to have the bottom six inches welded. Have you managed to source any original computer code or are you hoping that Chinese stuff will be ok. ?