Three 3 customer services... total despair!

I can't ever understand a word the 3 Customer services people say - luckily my interwebnet through them works fine - I can imagine it would be hellish trying to get a problem resolved....

 

They are testing 5G in Taiwan, faster than broadband they reckon.

We will soon have basic telephony mastered over here.

 

We have had BT broadband for about 5 years and never had a problem with it at all. Not the cheapest but you generally get what you pay for.
Mind you I would be tempted to try Virgin if possible but we live out in the sticks so we can't get it out here.
My mobile is with 3 and the coverage is a bit erratic to say the least but I got a good package and I dont use my phone that much anyway.

 

I had an EE issue where my tethering option had disapreared on my iphone ,thought I'd ring them up and enquire (usually just search the web) their advice was I needed to back up all my data etc and do a full factory reset which would be a pain the ass ,went online and googled and sorted within about 2 min,really poor training.

 

Does anyone still use their home phone, i don't even know our number and we ain't even got a phone plugged in

 

Burglar alarm uses it, and I always give it out when asked - no phone connected to it though.

 

Bt hear no problems for 2 years and they were the chepest at the time

Went with bt and they own the line so if you have problems its them that come out
I had big issues with talk talk i had a line issue and could not get anyone to sort it as bt would not talk to me as i was with talk talk and talk talk would not call bt out because it would cost them so they kept telling me it couldn't be the line.

 

Whats great we have not got 3g here

 

nope ,not for years ,only calls I ever got were wrong numbers or people trying to sell me something when I had it plugged in ,chucked it over the fence a few years ago

 

http://www.uswitch.com/broadband/pr...bb=1&gclid=CJiYkuWo5bwCFYkEwwodnBwAvg#content

 

Still get mine out the cupboard for 0800 numbers as my mobile charges, so once a year for all the insurance renewals. If it does ring when it's plugged in I just pick up the receiver and put it down again...no one I want to talk to has my landline number.

 

I do so that's what you do is it

 

The number I gave you is for the local retirement home..........they should answer

 

we dont answer young yobs

 

Poptop, I had exactly the same experience with Three a few years ago. I was passed from pillar to post too. In the end I rang up to cancel and advised them that I was recording the call on my mobile ...glad I did because two years later i was being chased for a couple of hundred quid by a debt collector. I subsequently dug out the recording, surprised I still had it and they could not believe it after they insisted that I had never cancelled. I still had to pay a nominal £20 to get them off my back ...wish I hadn't but at the time they were really winding me up. I only recorded the call because I had a feeling they were neither listening to me nor taking me serious. Good luck sorting it out

 

No, ditched the line as well and went over to mobile for everything including internet. Use 3 for internet as it works really well here, £15.99 a month for 15 GB. We have no fibre and our BT line is rubbish, so were were only getting 0.1 Meg plus drop outs.

For mobile internet, you need to check: http://sitefinder.ofcom.org.uk/

You can see where the masts are and what level of service they offer. I found 3 had the best service on a mast close to the house, bought a 1 month contract that I could terminate any time to try it out and then switched over to a proper contract.