Some Main Dealerhips !! Be warned

Please be aware of some main dealships.....

Six months ago we bought a Volvo XC90... with a three month warrenty!!

Last month we had an electrical problem which our two local garages couldn't repair without throwing a lot of parts at it, so they advised us to thake the car to the nearest Volvo dealership.. This sounded like our only option...

The day we had booked it in we realised that the MOT had run out, so we booked it for them to diagnose the electrical fault and to MOT it..

We didn't expect the responce... !!



£900 for a new SEM computer and an quotation of between £3200 and £4500 for repairs required to pass the MOT.....

As Mrs BaG hEaD was dealing with the garage, they told her this at 4:30pm, saying that they needed a decision made within 1hr or we had to return the courtesy car that day....Nothing like pressure selling....

I phoned them telling them just to change the computer and I'd get the MOT looked at elsewhere...

They changed the computer then told us the reason the computer failed was because the IBS system was also broken??
Which had buggered the new SEM that they fitted... They told Mrs B that it would be £900 for the first SEM, £900 for the IBS and a further £900 for another SEM !!!

We told them that we wouldn't pay for the first SEM that they fitted as they had only part diagnosed the intial fault... They eventually agreed...

Took the car to our trusted garaged who have MOT'd the car, only requiring a set of front brake pads... Few... But it does need a new intercooler (£80 Plus labour) and a CV boot...


So be warned of Main Dealers pressure selling.....

 

Bunch of bar stewards! Thats a joke

 

absolutely outrageous!

 

You can imagine that our Christmas has been on hold for the last few weeks..... Been a nightmare...

 

Main dealer service managers are on big bucks bonus wise, so over selling likely. It's a shame you can't trust them these days. They also often fob you off with an insurance 'warranty' with loads of exclusions, which is rubbish if they are the manufacturer's official representatives. The warranty duration does not release them from their obligations under the sale of goods act though, given that they were asking £4k+ to fix a number of problems 6 months after selling the vehicle.

 

How can they quote between

 

main dealers = big bucks...

try bmw...

 

Well said that man, trading standards is the way forward....

 

Sounds like the main dealer ( or should it say STEALER ) wanted to top up their Christmas Bonus!!!!!

 

Sounds like consumer error to me.

Or the car god quite rightly punishing you for buying a Volvo.

 

Take it up with trading standards - the thieving low life con toss-pots!

 

I paid 2k for a engine management board for my Vito .at enza motors in Warrington ( mercedes main commercial dealer ) no one would do It

 

We took a Jag into a Jag main dealer with an electrical fault it took a days worth of labour to diagnose an ecu fault caused by water ingress, later we got the haynes manual and one of the first things it warns of is to keep the bulkhead drain off clear as if they get blocked rain spills over the bulkhead and soaks the ECU, Haynes knew this apparently Jag didnt.

 

nothing a can of petrol and a match wouldn't put right.

 

A friend of mine moved to London and when the MOT on his car was due, checked it into the local Ford dealer for the MOT, rather than bringing it back up to the midlands to the trusted mechanic he used here (his parents still live up here so he would have just timed it with a weekend visit to his folks).

He got it back with a fail sheet and a list of faults as long as your arm, totalling a grand's worth of repairs.

After he picked himself back up (this was a fairly new car at the time that was in excellent condition) he drove it back up to the midlands and got the trusted mechanic to deal with it. Most of what was on the list of 'required' repairs were actually advisory items that had been the subject of recalls throughout the life of the car. They were non-essential items, so whoever had owned the car at the time hadn't bothered. It cost him the MOT fee and a couple of small repairs totalling no more than about £100.

He never took his car back to Ford again, and always timed his MOTs with trips back home from that point forward. I've lost touch with him over the years, but I always know when he's back home for the weekend, because I see his car parked at the mechanics place.