shower of Marmite. So here’s my latest dealings with dpd. I’m changing my mobile provider over to sky, unfortunately they use DPD, which I think stands for disasterous parcel deliveries. 1. Phone no1, my sons, was a new phone for his birthday. We received an email from sky saying your phone will be delivered by dpd in two days and here’s your tracking number. Then no contact from dpd. After three days I used the tracking number and it showed that the phone had arrived two days ago at the local dpd office. I called them and a nice lady told me they had lost the phone, but no one bothered to tell me. She told me to call sky and request another phone. Then the next day they miraculously found it. 2. Phone no2, my wife’s, we received a message from dpd telling us they would deliver her phone the next day any time between 8am and 8am. A very reasonable 12 hour delivery slot, at least for them. Unfortunately due to this not being the 1970s my wife also works as well as me, and dpd specifically stated that the parcel cannot be left at a safe place or with a neighbour. So we then had to pay £5 to dpd for the privilege of having it delivered on a sat, so lost a whole day waiting in on a weekend. Presumably sky had already paid them for the original delivery, so dpd get paid twice for a crappy service. 3. Phone no3, my phone. When I placed the order with sky the phone is out of stock and I was told approximately three week wait, that was last Friday. Then on Monday, we had a message from dpd saying they would deliver my parcel tomorrow. Nothing turned up, no card through the door, no contact whatsoever. Then yesterday we had another message from dpd thanking us for changing our delivery slot to Thursday, even though we haven’t as we aren’t expecting anything and don’t have a tracking number. How do these god awful businesses survive?
Thats shopping on the internet for you has to be delivered somehow. The DPD service here is very good and they always send me an email and text with a one hour delivery time slot, always arrive during that time. Perhaps its something to do with SKY and what they pay DPD.
I used to be an ambassador for knocking DPD, but now the lady who delivers on the route covering my workshop is spot on! Yodel, now they’re in a league of their own!
DPD are ace round here! If the text says it will be between 11 and 12, he is bang on 11.. dunno how he does it tbh!
I'm with dubs on this , our DPD deliveries are spot on. In fact the other courier firms used to send stuff to us are fine as well. Saying this has now probably cursed any future deliveries we have.
I wish someone from round your areas would be tasked with sorting out the lot in Dunstable as they are a bunch of clowns. So after thanking us for changing the time slot on the parcel we haven’t ordered, using the tracking number we don’t have. We got an email to say they’d give us a delivery slot by 11am this morning. Surprise surprise no contact from them with a slot. So some poor sod round here must be wondering why his parcel isn’t turning up every day as they clearly think I’m someone else.
I have no issues with DPD no delivery problems I can remember. I refuse to have any dealings with Sky.
In the next exciting episode. We have received an email from dpd this afternoon. It states that they were unable to deliver our parcel today at 9.22am as the receiver was unable to provide valid id. Now that’s quite an achievement as there wasn’t anyone home at my house at 9.22 this morning. I’m beginning to think this might be some sort of provocation and I absolutely promised my doctor I wouldn’t plan any more spree killings. But it’s hard, really hard.
Thinking about it, if the contents were "marital accessories", the DPD bloke might be too embarrassed to deliver them. Did you ask for "plain packaging"?
Yes the Daily mail might be interested ... they often show photos of glum looking moany type people ... dont forget to do your best compo face
Our dpd guy is great, had loads of stuff delivered with no issues. Also used the app to get deliveries sent somewhere different.
