Amazon, dear god.

Discussion in 'General Discussion' started by Zed, May 26, 2023.

  1. Zed

    Zed Gradually getting grumpier

    What a bunch. Anyone battered themselves against 2 step verification?

    I've changed my phone number that's all. Kindles logs in fine, can't log onto Amazon on the computer because it insists on sending a code to my old number - that's after following it's "no access to your phone number? Simple! Click this link!".

    A lady just actually suggested that I buy another phone and try to get it registered to my old number to receive the security code. :lol:

    I think I'll get it sorted but that was just too funny - this is an Amazon help line number specifically for dealing with log in problems and nothing else.
    Merlin Cat likes this.
  2. We don't have a 'facepalm' emoji do we?
    Merlin Cat and Jack Tatty like this.
  3. crossy2112

    crossy2112 Supporter

    Need to use this one :gnome:
    Merlin Cat likes this.
  4. I generally wont deal with Amzon if I can help it, the few issues I've had were a nightmare.

    One was a Bosch lawnmower that fried the motor, was told to pack it up in the box it came in for return; said I couldnt do this as once you clip the wheels on - they dont come off again so it wont fit. "Do you have another box?", no I don't tend to keep massive boxes lying around... "can you buy a nother bos and we'll reimburse you?"..... sent them a link to one on their own website at a cost of around £25.... ended in full refund and keep the machine.

    Another one was a chainsaw that was delivered with an EU plug and a stupidly short lead... "sorry, because it was supplied through a parter you need to deal with them"...hang on a minute? I ordered from Amazon, my contracts with you pal...

    I recently ordered a continental fuse box for the van, they sent a blade fuse holder... requested a return and got an immediate refund, no need to return. Ordered again....same result. I now have 5 blade fuse holders and counting...
    docjohn and Louey like this.
  5. matty

    matty Supporter

    The best one I had was with BT

    The landline phone could receive calls but not make them and the broadband wasn’t working and where I live, we have very poor mobile signal.

    I went down the road to get a mobile signal, called them and explained the situation.

    They kept insisting that i called them on the landline, 4 different people went round and round for a couple of hours telling me to call them back on the faulty landline.
  6. Zed

    Zed Gradually getting grumpier

  7. Zed

    Zed Gradually getting grumpier

    am lost for words. Got nowhere though I honestly believe they tried. I've emailed the complaints dept, who will probably email back to say they are unable to deal with complaints.
  8. Zed

    Zed Gradually getting grumpier

    I bought a die grinder. about £80, with a 1/4" chuck for my snap on bits. They sent one with a 6mm chuck. I emailed to say send me a chuck. OK sir we've sent you a replacement die grinder. Guess what - 6mm chuck. Phoned them and they eventually delivered what I'd bought and picked up the other ones.

    It's obviously proved very unprofitable to try and help their customers, cheaper to just send another and repeat until they shut up, I was close to just buying a chuck for it.
  9. When it asks for your verification, can you not ask gor a web-based thingy rather than a text? Like banks do. Otherwise - as you've found - you're locked out.
  10. Zed

    Zed Gradually getting grumpier

    No you can't, even the help line people can't
  11. That does seem rather stupid...
  12. Zed

    Zed Gradually getting grumpier

    You'd have to go a long way to beat "buy another phone and try to register it to your old number to receive the security texts."
    Meltman, Huyrob, nicktuft and 4 others like this.
  13. It just so stupid, there must be some way round it?
  14. Zed

    Zed Gradually getting grumpier

    I could try re-registering my old domain.
    Yes, daft isn't it?
  15. So utterly daft - locking your own customers out - there must be some way round it.

    Barclays as an example give you a choice of text or some web based validation.
  16. Can you log into Amazon on your Kindle, then turn off 2 step authentication.

    Then give it a while and try and log in from your PC?
    snotty likes this.
  17. Huyrob

    Huyrob Supporter

    Easier to take my alternator out ! :D
    77 Westy likes this.
  18. IMG_6754.jpeg IMG_6753.jpeg full]132556[/ IMG_6754.jpeg

    Well you made me do it… and you got what you wanted :)
    cunny44 likes this.
  19. Zed

    Zed Gradually getting grumpier

    You can do precious little in the kindle sadly.

Share This Page