We use Amazon a lot but haven’t had any issues. A few months ago one of our neighbours popped round after receiving a photo of one of their DPD deliveries at our back door. No sign of it. We checked our CCTV and discovered that the delivery driver took the photo of the package then picked it up, put it back in his van and drove away. I believe that he doesn’t work for them anymore.
I do my best to buy from anywhere else i can. Amazon is only ever the last resort. They don't pay tax. They shaft the small businesses.
Actually he has a plan to get rid of the expensive forklifts and save money/increase profits by using wheelie bins to climb the warehouse racking