Not good news

Discussion in 'General Discussion' started by womball, Jun 11, 2014.

  1. I have never had a problem with buying vw parts before with anybody:) but this is the 2nd time i have to ask for my money back from sussexkamperparts on ebay the never send the parts and never answer the emails. what is wrong with people:mad: .has any body else had bod times with them :thinking::mad:
     
    jivedubbin likes this.
  2. Baysearcher

    Baysearcher [secret moderator]

    That name rings a bell but not used them personally
     
  3. I used them once for a bit of tinware.. It never came either! They're just Marmite
     
    womball likes this.
  4. Once bitten, twice shy :thinking:
     
    womball likes this.
  5. No but it sounds like an ever growing number of traders, I don't understand what's up with attitudes these days! WTF happened to customer service?
     
    womball likes this.
  6. used to be Southern Kombi parts until relatively recent … when a business changes its name sometimes one might be a little bit suspicious about the reasons for doing so.
     
    womball likes this.
  7. I didn't have any problems when I bought a sliding door hinge from them a couple of years ago. I phoned rather than bought on ebay though
     
  8. I bought a LHD sliding door from them a few years ago. They were sound - the bloke took the time to speak to me on the phone, to email me pictures of possible doors, etc. I also bought a bellypan from them more recently, again, no problems, good to buy from. So when I decided to start looking for cab doors recently, I decided to give them a try.

    They don't answer the phone, they don't respond to emails. My previously very positive experience destroyed just because they didn't have the courtesy to respond. I'll buy my stuff elsewhere.
     
    paradox, Colin and womball like this.
  9. Poptop2

    Poptop2 Administrator

    Had good vibes off Southern Kombi's when I used them a couple of years ago.
     
  10. MorkC68

    MorkC68 Administrator

    Yes I found them helpful too, Ive bought off them before both direct and via eBay..Maybe he who mustn't be mentioned works for them now ;)
     
    womball and Poptop2 like this.

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