So, John from India just called me on behalf of some UK accident claim line. He asked; "We have information that someone at this number was in a car accident in the past 3 years" "That will be my Grandfather, hold the line please and i'll go and get him" (30 seconds later) "Hello Sir, I understand you had an accident" (Me, having not changed the sound of my voice at all) "Yes, that's right, last year. A crane fell on top of me" "A train?" "No, a crane" "A train, oh that is so terrible" "No not a train. How the hell could a train fall on my bloody head? It was a CRANE, you know those big things on top of buildings for lifting bricks and stuff" "Oh well Sir, i'm so sorry to hear of your accident and I hope they managed to get the train off you" "It was a BLOODY CRANE. Anyhow, yes, they managed to get the CRANE off me and get me to hospital" "I'm very glad Sir" "Yes, they had to take me there in a bucket, I was in a god awful mess" "A bucket sir" "Yes" CLICK! Made me chuckle
I love having a bit of fun with them too, tell them you are just going to get someone and do something else for a while, the longest I had them sat waiting was about 45 minutes, I did have to tell them "he's just coming" twice though
yes i do the give me a minute someone's at the door routine and leave them hanging, i would love to get some recorded screams or smashing glass though that would be funny.
