EBAY chat and resolution centre

Discussion in 'General Discussion' started by Poptop2, Sep 21, 2012.

  1. Poptop2

    Poptop2 Administrator

    i do enjoy a preductive conversation with a wired up clueless ether person -- grrrrrrr


    Lidia Summers
    Welcome to eBay Live Chat, my name is Lidia. How may I help you today?

    malcy1-1
    HI Can you please lift the selling limits on this account i have paid my outstanding bill and want to use this account for selling too

    Lidia Summers
    Hello, Malcolm.

    malcy1-1
    hello

    Lidia Summers
    I'm sorry to hear about your restriction. I'll be here to look into this for you. While I'm reviewing your account, are there any additional concerns you would like me to address for you today?

    malcy1-1
    no thanks

    Lidia Summers
    I understand. Please bear with me for a couple of minutes to investigate this for you.

    malcy1-1
    i'm hangin

    Lidia Summers
    I can see that your concern is being handled by our Specialist. May I go ahead and transfer you to their Live chat so this can be appropriately addressed?

    malcy1-1
    yes please do

    malcy1-1
    Hi i have paid my bill on malcy , i have conducted this account properly , i have a excellent trading response and good feedback , could you please reinstate my selling status .


    malcy1-1
    waiting patiently

    Lidia Summers
    Has transfered you to:Simon Smalling

    Simon Smalling
    Welcome to eBay Live Help. My name is Simon. Please give me a moment while I check the reason for transfer, or if you can restate your concern?

    malcy1-1
    ok

    Simon Smalling
    Malcolm, as I can see that there is an restriction on your account and that is the reason you are faci ng this problem.

    malcy1-1
    tell me about it -- it was placed on my account because i owed money on my other account time---- -- i have paid that and still have restrictions - why

    Simon Smalling
    I understand and The issue on your account requires the attention of the relevant team who is specialised to help our members in such cases.

    Simon Smalling
    What I’ll do now is escalate the issue on your behalf, so you won’t have to email them. They will get back to you with the best possible resolution via email.

    malcy1-1
    they ?, i thought you were the speciallist , whats going on ?


    Chat Session Ended, Goodbye. (5009)
     
  2. Pod

    Pod

    Surprised they didn't transfer you to the good bye specialist, also known as the FO specialist. What a load of old tosh :mad:
     
  3. Poptop2

    Poptop2 Administrator

    yep , left me with that old warm comfortable customary let down feeling :)

    that's ebay :)
     

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