Geordie 1-0 EE

Tell him to buy a better phone.

 

The phone is fine ... He's done a "geriatric fat thumb" on it and we can't reverse engineer exactly what that was

 

There's your problem

 

is the emoji for fat thumb then!

 

Has he got the phone language set to “Yiddish” again?

 

I bought a box from EE that plugs into the router a couple of years back. It uses the WiFi signal to give me full signal in the house. Retail was about a hundred quid but if you complain about your signal and threaten to change supplier they'll give you 80% off! I paid £18.
Recently switched to BT (who now own EE) and they said the box wouldn't work anymore and that I'd have to pay to get my phone unlocked. Well happily that was *****. Phone and box still work perfectly

 

Yep.

Wierd innit.

 

That is most odd...

 

Probably blocked on his router

Sent from my Pixel 4 using Tapatalk

 

So how would that have come about? ... and why just that phone as opposed to his laptop or apparently any other device?
I've been suggesting he at very least get a new router from Sky as he's still using the original O2 one from before the buy out (although the problems didn't start until well after the change over) .........

 

Dunno, but it's worth checking.

Sent from my Pixel 4 using Tapatalk

 

Either that or he spilt gefilte fish on it once too often

 

Limits of my tech savvy showing now but how/where would I do that?

 

Need to login as admin to the router and look at the settings.

Sent from my Pixel 4 using Tapatalk

 

Thanks, will.give that a whirl when I'm next there

 

There used to be O2 SIMS that only worked with 2G .. i remember having to get a new sim to go with 3G on O2.. The giffgaff one is probably the 3G one.

 

He probably clicked on "forget" while looking at the wifi settings for his home router.

If you are lucky you can press the WPS button on the router and then it tells the phone the password using WPS. Or you need to reenter the password..

Or he has a router provided with a contract that has been automatically upgraded and it now needs a password , when before it was just a sinkhole for all the local kiddies surfing dodgy stuff cos it had no password ..

 

Ah, well, yes, we've been around the houses with re-sets , passwords, WPS buttons etc etc ... Trust me it's a weird one!
Think the router blocking the phone sounds most likely at the momemt ...
I'll probaly try all that one more time anyway next visit then get on to Sky for an up to date router, or get him.to change provider anyway

 

Could it be that it's because your in Norfolk?

 

I thought the same.