Discussion in 'VW Services' started by busloverkent, Jan 28, 2015.
I think you'll find that the term is 'digging implementist'....
then they are knobsacks.....as you say
Where have you been?
There's no accounting for feck-tards unfortunately and having a rant before exhausting communications with the supplier is nothing short of retarded.
Its a shame that everyone else suffers because of a few idiots.
I needed a break from the laptop due to a recurring eye problem....although the consultant said it might not be related, the less time I've spent staring at a screen, the better my eyes have been...seems OK now
Also had a bad run in towards the end of term/Christmas...I get quite low in Winter, despite being outside all day, so needed to draw my horns in a wee bit...feeling more chipper as the days get longer
In defence of garages (and we were royally shafted many times in the early days) when I hear about people's woes with garages it makes me think of a tale from a vw specialist who began to avoid a client and his return custom. The reason? The mechanic had advised quite an expensive lengthy job but the client refused saying he didn't want to pay out because he wasn't keeping the van. He kept coming back over the years to have the patchy repair fixed with the argument that the garages work was crap and needed fixing again
That man wouldn't recommend the garage but plenty of people do.
Why is it?
The best way to resolve an issue is direct with the other party. Publicly ranting about them before trying to sort the issue is hardly going to help you get a good resolution.
Exactly Right. I started working on Volkswagens in 1967. I did the courses and learnt the correct way of doing what ever was needed to be done on a VW. If you have not done this how can you be sure you are doing the right thing, I have seen terrible things done in the name of profit.
I'm not sure I'd have used the word retarded ... perhaps you are just a lucky chap who hasn't experienced their frustrations
Ok. Substitute "idiotic" where I put "retarded".
By observation - many VW specialists are people that started to work on their own vans/cars, then started to help their mates, then mates of mates paid them and suddenly they had a business.
Many don't know how to run a business (to the level of expectation nowadays - forgetting that that they are paying £40 per hour rather than £78 perhour for a main dealer to employ a receptionist), aren't trained and aren't qualified.
But many are good - and a lot are perfectly reasonable, they simply can't save the world.
The customer is not always right - how many buses were slapped with a ton of filler and given a cheap lash over WITHOUT the customer knowing?
We had some customers that were simply quite mad, some where chancers, and some professional shysters.
There is no money in restoration and you have very little comeback if someone slates you online.
If someone is going to spend thousands of pounds doing no research then it's still buyer beware I'm afraid.
Their research is somewhat hampered though if forums specifically set up for their chosen genre don't allow bad reviews....
Recomendations gets silly too. There was a time when people were recomending me on threads, but I'd never met any of these people or worked on their buses which I was honest enough to point out.
This is not a dig at you but Iv'e never had or done any of those courses or any mechanical course and I do all my own spannering without any dramas, Iv'e also seen and heard of people who claim the same qualifications has you that have been abysmal, like others have said I think word of mouth is best and even that goes wrong from time to time. One man's meat is another man's poison as they say, legendry engine builder comes to mind
Well that certainly sparked some interest!
Anyway thanks for all the input, I decided in the end not to name and shame apart from if I was PM'd...
But the good news is, David Martin (Retro Resto) did a great job, all work completed thoroughly, and great communication.
Great end to the story.......
the next phase begins....engine, locks and steering sorted by David Martin, now Vinnie is having a bit of rehab courtesy of Dave Bass Auto Body Repairs in Camelford, Cornwall. Drove all the way there from Kent (didn't break down!) as I couldn't find anyone locally who was interested sadly. Used Dave before for MR2 Mk1 resto so I know he is good. Took the rusty bellypans off and it seems the main chassis is ok (?) as per the pics, just the sills, arches etc need doing plus the whole of the interior is going to be painted so I can insulate then build. Exterior paint going to have to wait for more budget next year though.....shocked by the pile of crud on the floor!
All's well that ends well!
So what was the name again?
Separate names with a comma.