Mac user help please

My sons mac book pro which was bought last june has started to play up, when starting up it takes ages to start up then after logging in gets the consent muti coloured wheel spinning and not doing nothing. Now i ran the disc utility before start up and came up with this


Now the smart status says failing. Is the disc knackered?

Got to ring John Lewis where they were bought from Saturday when I'm home, just want to be fore armed with a bit off knowledge first.
They are still under apple warranty, there is a small dent in the case just above the hard drive which has been there for months, could this be the cause?

 

Your sons gonna be bricking it cos they'll find all his porn.

 

how did it get a dent months ago

 

you wouldn't get this with windows.

 

Sounds like the disk is knackered. These things happen. John Lewis should swap/have it fixed. Hopefully it was backed up?

 

No but they will find mine, but i can blame it on the 13 year old

 

Do you have an Apple shop that you could go to. If so make an appointment at the Genius Bar.

 

I've been to one of these. They should be sued under the trade descriptions act, I couldn't get beer from these so called geniuses.

 

Think he dropped something on it. X box controller, fist, could have been anything.

 

Nearist is Bristol and i don't fancy a trip up there. Parcel it up and send it back.

 

Cough Cough its not my laptop. He only plays games on there so no important stuff on it. But i can get to the disc utility from startup menu so will try to do a backup for him.

 

Think the genius bar should be your 1st port of call. after that it is disk drill or disk warrior to try and get as much stuff off as possible.

 

Im off some off next week so might make an appointment to go into the Genius Bar. As its under warranty i can leave it for repair if needed.

 

So might @Rustydiver if he's in it

 

No thats all on my iPad hid under the bed.

 

I may have seen one of your films. Is your screen name Muftydiver?

 

Damm I've been rumbled must change my screen name to MILFtyDiver

 

From what I saw, you was more than rumbled....dirty bugger you

 

This comes around to the conversation today in school during an exciting INSET day about how Dogging should be an olympic sport and how you can score extra points.

 

This why I have a USB HDD on my MacBook 24/7, backs things up every hour, I've had a HDD fail one month outside the three year warranty, a Seagate Drive that had I bought it personally would have a 5 year warranty, oh the joys of OEM kit.

Luckily I just swapped out the broken drive for a new one bought off eBay, and booted to the USB HDD and copied everything onto the new drive, didn't lose a thing, and then continued to use the USB HDD to back up ever since.

I have a 2TB Network HDD too, but haven't yet allocated any space on there to do Network Backups, as there's no point really, then you could also use online backup if you were really worried, just like iCloud with iOS devices.

Backup backup backup, its the only way to be sure.