Ordered some stuff on Monday. In the past have had goods within 24 hours. Checked my online account and status says "Complete" Just called JK customer services and apparently they have had a delivery problem concerning tracking numbers etc. Apparently everything that left them Mon, Tues and Weds this week has arrived back at their depot and is being issued with new tracking numbers and re-despatched tonight for delivery tomorrow. Just in case anyone was wondering where their Stuff is
ggrrrrrrrr bl00dy el....been waiting since monday........just that final part then I can put my engine back in
Very unlike them, when i ordered last month i rang at 1.30pm and it came to my work about 11.am the next day well impressive.
Thought they did their own deliveries? What have they been up to for 3 days for everything to come back?
I'm really angry about this....cheek of it pay for postage and they screw it up. like said above what have they done for 3 whole days? I just got off the phone.... oh yeah sorry about that blah blah blah could have let me know then via email? they send me junk mail enough!!....I'll be off to heritage in the future and heritage do free delivery for over £50......fuming I am wasted 3 day sitting here for the delivery...
I did actually they said it'll be with you tomorrow that was on Tuesday . I even phoned the order through so as NOT to make any mistakes
jk are normally great, that's why i use them. it's the couriers fault. in my experience jk have the best delivery record
I can only say good things about their delivery record with items I have ordered, not so about the quality of all the items, but thats another story for another thread
Like all suppliers, they supply some good stuff, some crap stuff. I've never had a problem getting exchanges / refunds for the rubbish. Its unusual for their delivery to fail though, which is actually surprising as they use Interlink!
Think yerself lucky you can order from them, my accounts been buggered up somehow and I had to drive there the other week :