josh a member of harp phoned me today to say he got a 3rd email from me , as i wasn t happy that i had not got a reply from them , he said he sent a letter to me and to refund me for the harp happy days , i didn t get one ? he said i sent it on 26th jan , and was shocked to hear i didn t get it . he read out the address that the letter was sent too, THE OFF LICENCE IN QUESTION lol not my address and the off licence didn t tell me so he said ill send a new one , and he was happy to hear off my problems , he said that if i didn t report then it didn t happen and harp could fix it so all went well in the end just to receive me letter from harp